An actual conversation I had with a customer on the phone while at work today.
Me: How can I help you?
Customer: Yeah, I'm wondering if you guys have the new Stuart Woods book? I checked at Target and Wal-Mart first, but they didn't have it. I figured I might as well try you guys.
Really?! You figured you'd "try" us? Last? You'd "try" to see if your local BOOK STORE carries the new release by an author whose a big name, but not necessarily popular enough in our area to be schlepped in the local box stores (aka NOT book stores)?
Me (with little to no sarcasm): Yep, we've got it. It's $xx, and we've got it discounted xx%.
Customer (who still doesn't realized her insult): Wow. Well, it's good to know you guys have it. I wonder why Target and Wal-Mart don't have it. Why would they not have it?
What. The. Fuck. Did you really just ask a book store employee why the local non-book stores aren't carrying it?
Me (narrowly avoiding scathing remarks about this person's intelligence): All I can tell you is that they are not book stores, and I don't why they do or don't carry certain things. On the other hand, we ARE a book store and almost always have the latest releases by most authors.
Customer (who, again, doesn't get it): Hmm, yeah I just thought it was weird. Well I may stop by and pick it up.
Me: Great! We'll have a copy here for you. Translated: Drop dead twice!
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